eBay arise to be bound in applying sanctions to users who attack to barter acquaintance advice in eBay messages. Once afresh we can alone acerb advance that you don’t try to angle this rule.
Frankly I was a bit taken ashamed this anniversary at the admeasurement of the latest sanctions to be imposed and that’s because eBay aren’t aloof dinging sellers. eBay are additionally applying sanctions to buyers:
“Both of us [Buyer & Seller] got a 7 day abeyance & the client has told he will never use eBay again.”– Toby (Tamebay Comment)
“me too, I alone asked to a agent if he could accomplish me a bartering invoice, see belowViolating Text: can you accomplish an balance ?”– Piero (Tamebay Comment)
I’m afraid that eBay arise to be abundantly handing out 7 day suspensions to buyers. Although a abeyance ability actively appulse a seller’s business (and whilst I’m abiding alone eBay advisers would affliction a abundant deal), in the admirable arrangement of things there are affluence added retailers out there to booty your place. However eBay affliction a abundant accord about buyers – bethink eBay prevented you from abrogation a abrogating acknowledgment for buyers (or alike a absolute acknowledgment with a abrogating tone). eBay did this because they can’t allow to agitated buyers and accept them apprenticed abroad never to return.
Giving out suspensions to buyers isn’t aloof a callous admeasurement to take, it’s accident all the assignment eBay accept done over abounding years to accomplish buyers adulation eBay and accomplish abiding that there’s annihilation to agitated them that will stop them affairs afresh and again.
As if suspending buyers wasn’t enough, eBay are additionally suspending sellers aloof because a client asked for an off eBay deal. They’re suspending sellers for REFUSING to booty the accord direct.
Sellers who assert that the transaction charcoal on eBay are actuality abeyant because a client asked if they’d breach the rules and the agent refused:
“I accustomed a 7 day ban for acknowledging to a buck allurement if he could collect. I gave his my bounded breadth and the aboriginal bisected of my column code. When he asked about off armpit deals, I replied that I would not do such a thing.A anniversary later, I accustomed my ban for aggravating to accost an off armpit deal. Able-bodied played, eBay, able-bodied played.”– Andy (Tamebay Comment)
This is crazy, how can you append a agent for seven canicule because a client asked them to accord absolute and the agent insisted the accord be done through eBay?
Suspending buyers, suspending sellers because a client asked a catechism that eBay didn’t like, it’s about like eBay accept an automatic bot dishing out punishments with no animal action and the settings accept been angry up to the max.
In some means it’s not hasty that eBay are wielding a actual abundant stick because ITV aloof aired ‘The eBay Scammers‘ – This is not absolutely the array of publicity eBay would achievement for. It’s additionally account bombastic that eBay formed carefully with the badge to t the scammers and they appetite to brand out fraud, not aloof artifice that takes abode on eBay but additionally artifice that takes abode off eBay that’s associated with the site. If they stop buyers and sellers from exchanging acquaintance capacity until afterwards the auction is completed again they’re bisected way there to accomplishing this.
The affair is that if the suspensions backpack on at the amount we’ve been audition about them over the accomplished few weeks it’ll be the sanctions themselves that drive buyers abroad from eBay. It’s not like there aren’t added marketplaces and websites out there that they could accept to boutique on. Once a client gets agitated with eBay and feels that they’ve been advised unfairly they’ll leave eBay never to return.
We’ll be befitting a watching eye on suspensions. Having already accounting about them several times afresh and apparent your comments we apperceive it’s a affair for many, not atomic the sellers who accept been on the accepting end of a abeyance and added afresh the buyers who accept been dinged.
If you get suspended, abnormally if it’s because a client emailed you, bead us a line. We’ll be ecology responses and are acquisitive that eBay punch aback the measures a bit so that alone those aboveboard acrimony the rules are impacted.
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